Frequently Asked Questions
Don’t see the answer to your question? Please don’t hesitate to contact us
General
We do not provide personalized greeting cards at this point in time.
You can store the dried bird’s nest in our box, away from direct sun. Keep it within room temperature. No refrigeration or special storage is required.
When stored in room temperature away from the sun, our bird’s nest quality will not deteriorate and can even for 3 to 4 years.
Do contact us directly via Whatsapp (89399502) or email (premiumfoodsg2019@gmail.com).
Order
We accept payment via credit card or paynow. Simply place an order through our store. If there are any issues, please do not hesitate to contact us.
A confirmation email will be sent to your email address within 24 hours after you have placed an order.
Contact us directly via Whatsapp (89399502) or email (premiumfoodsg2019@gmail.com) and we will amend your delivery address for you.
Delivery
Currently we deliver only within Singapore, if there are any new delivery locations, we will let you know.
We deliver to all addresses in Singapore except for the restriction areas.
Deliver usually take 3-5working days, and it'll be delivered directly to your doorstep.
Delivery is FREE for all orders, limited time period only.